Privacy Policy

Information we collect

• •Contact & order details: your name, email, phone number, and shipping/billing address.
• •Order information: the products you buy, order value and history.
• •Payment information: payments are processed securely by our payment gateway (PhonePe). We do not see or store your full card, UPI PIN or bank credentials.
• •Device & usage data: cookies, IP address, browser type and pages viewed, used to run and improve the site.

How we use your information

• •To process, pack, deliver and support your orders.
• •To send order confirmations, shipping updates and customer-service replies.
• •To improve our products, website and shopping experience.
• •To meet legal, tax and accounting obligations.
• •To send offers or updates only if you have opted in (you can unsubscribe anytime).

How we share information

We do not sell your personal data. We share it only with trusted parties needed to fulfil your order — our payment gateway (PhonePe), courier/logistics partners, and analytics providers — and where required by law.

Cookies & analytics

We use cookies and similar tools to keep your cart working, understand traffic and improve the site. You can control cookies through your browser settings; disabling some may affect site features.

Data security & retention

We use reasonable technical and organisational measures to protect your data, and retain it only as long as needed for orders, support and legal requirements. No method of transmission over the internet is 100% secure, but we work to safeguard your information.

Your rights

You can ask to access, correct or delete your personal data, or opt out of marketing, by emailing us at care@houseofnuts.in. We will respond within a reasonable time.

Children

Our website and products are intended for users aged 18 and above. We do not knowingly collect data from children.

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised date.